Support

Help & FAQ

Use Mock Media to create billboard mockups, transit mockups, retail and web previews, build client-ready decks, and generate site card runs from site codes. This page covers the main workflows and where to start.

Quick links

Getting started

  1. 1. Pick a template from the Mock Library or create one in Template Maker.
  2. 2. Add your creative to generate a real-world ad mockup for a billboard, tram, retail display, or web placement.
  3. 3. Export your work through Deck Builder or a site-card workflow depending on what you need to present.

Popular workflows

  • Single preview: open a template in the Library and build one mockup.
  • Batch preview: use Batch Upload to apply a creative across multiple templates.
  • Presentation export: use Deck Builder to export PDF or PowerPoint decks.
  • Site-code run: use Site Card Builder to match site codes and produce grouped site cards.

Frequently asked questions

What is Mock Media?

Mock Media is a web app for creating billboard, transit, retail, and web ad mockups, then exporting those previews into client-ready PDF or PowerPoint presentation decks.

How do I make a billboard or OOH mockup?

Start in the Mock Library if you want to use an existing template, or use Template Maker if you need to draw your own placement area on a new photo or video. Once you assign creative, Mock Media can build a preview instantly.

Can I batch one creative across multiple templates?

Yes. Batch Upload lets you add up to 30 templates to a set, assign a creative, and preview that creative across the full run in one go.

How does Deck Builder work?

Deck Builder takes your selected mockups and turns them into a presentation deck. You can add branding, reorder slides, and export to PDF or PowerPoint for approvals and client sharing.

What is Site Card Builder for?

Site Card Builder is designed for site-code workflows. Paste a list of site codes, match them to available templates, assign the required creative formats, and export a grouped run for review.

How do credits work?

Credits are used across previews and exports depending on the workflow. The pricing page explains the main credit rules for Library, Batch Upload, Deck Builder, and team/shared-credit plans.

Can teams share credits?

Yes. Team plans use a shared credit pool, which makes it easier to manage approvals and exports across multiple users.

Need help with a specific workflow?

If you need help with billboard mockups, transit previews, exports, team setup, or site-code runs, email support@mockmedia.com.au.